Politique d’expédition

SHIPPING POLICY

At Terry Ann's, we're committed to delivering your premium sterling silver jewelry safely and efficiently.

SHIPPING ZONES
We currently ship worldwide to most countries.

SHIPPING RATES
• FREE SHIPPING on all orders
• Standard shipping available
• Minimum order shipping options available

PROCESSING TIME
Orders are typically processed within 1-3 business days (excluding weekends and holidays).

DELIVERY TIME
Delivery times vary by location:
• South Africa: 3-7 business days
• International: 7-21 business days depending on destination

TRACKING
You will receive a tracking number via email once your order ships. You can track your package through our shipping carrier's website.

CUSTOMS & DUTIES
International customers may be responsible for customs duties and import taxes. These charges are not included in our shipping costs and are the responsibility of the recipient.

SHIPPING RESTRICTIONS
We cannot ship to P.O. boxes for certain items. Please provide a physical address for delivery.

LOST OR DAMAGED PACKAGES
If your package is lost or damaged during shipping, please contact us at terryanns888@gmail.com or call 0833380059 within 48 hours of delivery. We will work with you to resolve the issue.

For questions about shipping, please contact us at:
Email: terryanns888@gmail.com